Terms & Conditions
These terms apply to all users of seventyfive.com and the sub-domains (henceforth: our website). Please read these Terms and Conditions carefully before ordering any products from our website. they explain important information about the basis on which we will sell products to you. You should be aware that by ordering any of our products, you agree to be bound by these Terms and Conditions (henceforth referred to as “T&C’s”). If you have any questions or feel unsure about any of the content please contact Customer Service before placing an order.We have written these T&C’s with the consumer in mind and have tried to make them as easy to understand as possible.
1. How these terms and conditions apply
To further enhance your understanding of the terms we have listed some words that are widely used throughout the document.
- Products- means the goods which we will supply to you in accordance with these T&C’s
- Contract- means any purchase of items from our site between us and you for which these T&C’s are used for.
- Conditions- means the standard T&C’s of the sale, including the Returns Policy and any special terms and conditions confirmed in writing by us.
- We/us/our- means Seventyfive
- You/your- means you, the person using our website and/or buying products from us.
Section A: Terms of website use
We do not guarantee that all items included in the website are in stock at the time of your order. In the event that an item is unavailable, We will contact you shortly by phone or by e-mail.
We cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. We may, at any time, amend the content of the site. Although we strive to display the correct texts, images and pricing on the site and web shop, errors may occur.
If you have been charged the wrong amount in the web shop, We will give you the option of placing a new order with the correct price or cancelling your order. We, however, reserves the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled.
Part of the services mediated through the site are maintained by outside organizations. In situations where we acts as agent for such services, we cannot be held responsible for any errors resulting from their activities.
We cannot be held responsible for any damaged caused from using the site or, for that matter, not being able to use the site. We cannot guarantee problem-free, uninterrupted, and secure access to the site.
4. Our rights in the website
The copyright and other ownership rights (known as “Intellectual Property Rights”) in this website and its contents (including design, text, logos, trade names, graphics, software and any other material) are owned by us or our licensors.
You must not yourself or allow anyone else to publish, copy, distribute or modify any of the content of this website. Anyone may view this website and print pages from it for personal use only, for browsing our products and placing an order with us. Any other use is strictly prohibited without our prior written consent. You must not make any copy of any material from the website for any business related use whatsoever.
You must not in any way copy, reproduce or use any trademarks, logos or brand names which appear on the website. Linking to our website on other websites is at our discretion and we may require that you stop providing links to our Website at any time.
We may use any information which you upload to our website as we decide and we may also disclose that information to a third party.
5. Website Content
Accessing our website means that you automatically agree to our Terms and Conditions. If you do not agree with any of these, we would advise you to discontinue the use of our site. Our website is provided to you for your personal use only.
These terms and conditions will apply to all usage and orders placed on this site. Customers accessing the website will be responsible for compliance with local legislation.
We have made every effort to display the products as accurately as possible but cannot guarantee that the product images you see displayed on your screen are a totally accurate representation of the actual merchandise due among other reasons to the technical difference in monitors or screens you may use.
By placing an order through our website, you confirm that you are legally capable of entering into binding contracts, that the personal information which you provide when you register as a customer and place an order is true, accurate, current and complete in all aspects, and that you do not impersonate any other person. All specifications, sizes and performance issued by us are approximate only.
Section B: Terms of sale
6. Our agreement for the sale of goods and the ordering process
The website displays products which are advertised for sale and gives information about them. By advertising products on the website, we are inviting you to place an order with us. If you place an order, We are not obliged to accept that order and the contract between us will only be formed if and when we accept your order. Neither submitting an electronic order form, nor completing the checkout process constitutes our acceptance of your order.
Our acceptance of your order and the completion of the contract between you and us will take place upon despatch to you of the products. You may include any number of items within a single order, subject to any restrictions set out in these Terms or on the website and each order which you place will be a separate contract between us. We reserve the right to refuse to supply products to any person.
Any terms and conditions appearing or referred to in the order or otherwise stipulated by you shall have no effect. Any variation of the contract must be confirmed in writing by us.
The following paragraphs explain the process which You will need to go through to place an order and how the contract for the sale of products between us will be formed. This section also explains important information about payment and delivery.
7. Making a contract with us
When you place an order with us, you are making an offer to buy products. After receipt of your order we will send you an order acknowledgment email detailing the products and prices you ordered. If you do not receive such an email within 24hrs (working days) of placing your order please contact our Customer Services.
The order acknowledgment email is not an acceptance of your order. Acceptance of your order and formation of the contract will only take place once we have confirmed your card authorization for your order. We will send you a confirmation email.
We will send you a dispatch confirmation email when the products you have ordered have left our warehouse.
If your order has not been accepted, you will receive an email from us telling you the reasons why. We reserve the right to refuse to supply goods to any person.
In the unlikely event that the products are no longer available, or that we have made a pricing mistake, we will advise you of this. You will then not receive a confirmation e-mail, your order and there will be no contract between us. If the product you order are not available, we will process a refund for you.
8. Shopping, Registering as a Client and Placing an Order
We have tried to make shopping with us as easy as possible. Firstly, if you would like to place an order, you must register an account with us. You will then be given a unique personal log-in name and password combination by email. Your personal details will be stored behind your log-in name and password and can only be accessed and changed by you. As soon as you have a log-in name and a password, you can place your order.
If you wish to place an order, select the desired product, including your size and press the “Add to cart” button. When you have finished shopping, click on the “checkout” button. This starts the payment process. Check your details carefully and enter the address you want your order delivered to.
Once you have placed an order, it will then be confirmed by email. Please check your order and the confirmation thoroughly. It is important that you give a correct and personal email address when you register in order to avoid errors. Please make sure that your SPAM filter does not cause you to not receive our messages.
You are solely responsible for any abuse of your account such as when someone else places an order using your password. When placing an order, you have agreed that these Terms and Conditions apply to such order. If you suspect your account is being abused, please contact customer services.
9. Price and payment
The prices for the products displayed on the website are inclusive of the applicable Value Added Tax (“VAT”) in effect for the time being. If the rate of VAT changes between the date of your order and the date we take payment for your order, we will adjust the VAT you pay.
Shipping costs may apply to you order and, if so, these will be displayed prior to checkout. Any other charges applicable to your order will also be displayed at checkout.
We accept multiple payment methods. We currently accept Ideal, Visa, MasterCard, PayPal. All credit card and debit card holders are subject to validity checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery. Your card provider may charge you for using your card on our website. Please check the terms and conditions with your card provider carefully and in advance of submitting your payment details.
The prices and products displayed on the website are subject to change and we reserve the right to change these at any time and without notice to you, provided that if you place an order for products through this website the price you will pay for the products will be the price displayed at the time you placed your order. The prices displayed on the website at any moment are only valid at that moment. All prices displayed on the website are quoted in Euros.
Although the Website is composed with care, it may happen that the pricing information on the website contains errors. We do not have to supply products to you where we have made a pricing error and that pricing error is obvious and unmistakeable.
When your order has been shipped we will send you a dispatch confirmation by email. This will include a track and trace code which will allow you to track your order.
We send the goods that you have ordered through Postnl. The place of delivery is deemed to be the shipping/delivery address that you provide in your order. If you have provided us with the wrong address or would like to change it, please contact us. Please note it’s not possible to have your order delivered to a P.O. Box We aim to deliver your order within 1-2 working days however unfortunately; we are unable to guarantee this.
Please note that shipping dates, delivery dates, and timeframes for processing returns and refunds are estimates only and not guaranteed, however we will deliver your products and process returns and refunds in accordance with any deadlines specified by law unless we are prevented from doing so by reasons beyond our reasonable control.
The risk of loss of any product(s) ordered through this website shall transfer to you upon delivery of the product(s) to you. If the goods are lost or damaged in transit, please let us know within 14 days, so that we can make a claim against the carrier. We will offer you the choice of a replacement or a full refund.
11. Return Policy
This returns Policy does not affect your rights when we are at fault – for example, if goods are faulty or mis-described. We are not able to cancel the shipping of your products once you have received an e-mail from us confirming your order. However, if, after you have received your product, you are not happy with what you ordered for any reason(However, a brief explanation will help us to improve the service we offer to customers in the future) and wish to return the product for a refund or store credit, you may do so provided we receive them at within 30 days of your date of purchase of the product.
All products should be returned unworn, in their original packaging and in saleable condition. We will refund to you the total amount you paid for the product you are returning, including any standard rate shipping costs you may have paid for the delivery of the product to you. We do not refund priority, express or courier delivery charges where these are available.
We may make a deduction from the refund for any loss in value of the products if this is caused by unnecessary handling of them by you beyond what is necessary to establish their nature and characteristics.
Please note that you will be required to meet the cost of returning any the product unless otherwise indicated by Seventyfive customer service.
All returns should be addressed to our following return Address: Seventyfive BV, Witte de Withstraat 5a, 3012 BK Rotterdam, The Netherlands.
12. Complaints Procedure
We do our utmost to provide you with the best information, products and services possible. In the case you do have a complaint or other comment to make please contact us by email at the earliest possibility clearly explaining the feedback you have. We endeavour to reply to any customer complaints as soon as possible and within a maximum of 14 days.
13. Liability and Indemnity
Our liability for losses you suffer as a result of us breaking these T&C’s is strictly limited to the purchase price of the product you purchased. In relation to our contractual obligations to supply the products following acceptance of orders placed on our website; we will not be liable for any loss or damage whatsoever, in any way connected with your use of the website.
You may not transfer any of your rights or obligations under these Terms to another person without our prior written consent, which we will not withhold unreasonably. We can transfer all or any of our rights and obligations under these Terms to another organization, but this will not affect your rights under these Terms.
These Terms apply to our information and offer to you, the agreement between us and any related communication. Please be aware that we may change our T&C’s at any time. By placing an order you agree that the latest version of these Terms and Conditions will apply to this.
These terms were last changed in February 2016.
In the event of any of these T&C’s to be invalid or unenforceable the remainder of these Terms and Conditions will remain in place. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these T&C’s that is caused by events outside our reasonable control. This may include changes to legislation, regulations or restrictions placed by government.
These Terms and Conditions and any document referred to in them represent entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party´s only remedy shall be for breach of contract as provided in these terms and conditions.